News

Innovation Martlesham Welcomes ContactEngine

December 3, 2016

 

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Innovation Martlesham is very pleased to welcome ContactEngine to the cluster.

ContactEngine is a Cloud based Customer Communication Management Platform specialising in omni-channel communication and outbound call centre automation, allowing global brands to digitally transform the customer journey. Its intelligent automation of customer conversations disrupts the traditional call centre model and targets operational KPI’s harder and faster whilst also significantly improving contact rate and customer experience.



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